The video doesn’t look good -- it’s freezing, skipping, or just won’t play. What can I do?
If you encounter any of these problems, here are a few things you can try:
Disable memory intensive applications.
Move to a location with better network connectivity.
Close and re-open Bally Sports.
Refresh your browser or close it and open it again.
Make sure your computer is up to date with the latest patches and your video card's drivers are current.
You can also disable hardware acceleration as it can cause choppy video playback or increase virtual memory as it can improve video playback.